Online Courses FAQs

How do I use my voucher to access the online course?
Check out our definitive guide, with images, to accessing your course here – https://courses.industrialscripts.com/access-online-course/  Go to https:/...
Wed, 21 Nov, 2018 at 10:10 AM
I’m having trouble making a purchase/checking out, what should I do?
Our online payment system is very reliable, so we would urge you to try and checkout again in the first instance. For clarity, if you do not receive a purc...
Wed, 23 Aug, 2017 at 10:21 AM
Do I have to complete the course all at once? I want to log off and continue another day…will I lose progress?
You can leave the course and come back to it any time you like. The course is divided into sections, each with a quiz at the end. After each section, your ...
Wed, 23 Aug, 2017 at 10:21 AM
I have purchased my online course. How do I access it?
To access your course, hover over ‘Book A Course’ on the website navigation bar at the top of the page, then select ‘My Courses’ at the bottom of the drop ...
Wed, 23 Aug, 2017 at 10:21 AM
I have selected ‘MY COURSES’ but it is saying there are no courses active?! But I have already purchased one!
To access any course you have purchased, you will need to be logged in using your own individual login details (these were emailed to you on the day on you...
Wed, 23 Aug, 2017 at 10:22 AM
I have purchased my course, now the system is asking me for login details – I don’t remember creating a username or password…
On the day you placed your order for an online course, individual login details were sent to your email account. Please check your inbox – This WILL have b...
Wed, 23 Aug, 2017 at 10:22 AM
I realise now that I inputted the wrong email address when registering for the course – what can I do?
PLEASE try not to do this – if you type your details in carefully and accurately, the process of getting into your course works easily and smoothly.  Howev...
Wed, 23 Aug, 2017 at 10:23 AM
When I finish the last lesson of this course, how long after that will I have access to the course lessons online? I know I’ll want to re-read certain lessons again!
We will NOT block your access to your online course once you have finished the last lesson’s quiz.  Once you have completed the course you are able to go b...
Wed, 23 Aug, 2017 at 10:23 AM
Are there set timings for each lesson?
No.  All the lessons vary is length and content, and there is no time restriction on completing individual lessons.  You do not treat these lessons like you...
Wed, 23 Aug, 2017 at 10:24 AM
I’ve already taken some of the lessons on the course, and now when I login the system tells me: ‘Please purchase the course before starting this Lesson’. But I’ve already purchased the course, what should I do?
This is an issue which can occur due to the “cookies” websites store on your computer. Please clear your cache, close your internet browser and restart you...
Wed, 23 Aug, 2017 at 10:25 AM