This is nothing to be worried about, and your booking is still absolutely valid with us. We redeem vouchers for a very simple reason – we are not paid by the voucher websites until vouchers are redeemed so, for obvious reasons, we need to be able to access these fees to pay for venue hire, speaker fees, stationary, office costs, general admin costs etc. etc. All you need to do is book as normal via our voucher booking page and all will be fine!