Industrial Scripts - FAQs & Knowledge Base
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Knowledge base
General & Current Site Status
General FAQ
18
**READ THIS FIRST**
I can't even log in to this Freshdesk portal to raise a support ticket!
What is the current technical status of the IS site(s)?
I have a corporate, advertising, speaking or partnership enquiry, how should I get in touch?
I tried to reset my password, but nothing happened, what should I do?
View all 18
Getting Started
0
Contests
Contests FAQs
61
What makes The TITAN Awards different?
What types of material can I submit, and what are the genre categories?
I want to submit in the TV Pilot + Series Bible category, should I combine these in to one PDF?
How do I contact Coverfly?
Can I upload a new draft of a script I already submitted to The TITAN?
View all 61
Script Development Services | DevKing | Talent Connector
General Script Development FAQs
39
**READ THIS FIRST**
Check IS' current coverage turnaround status...
I made a basic mistake at checkout or during the script upload, how can I correct this?
I've received several reports from IS, and had different readers, delivering contradictory advice to one another. I'm now confused and don't know which way is up! Help!
How can I submit my script for analysis?
View all 39
DevKing & Submitting Scripts FAQs
17
Check These First! - DevKing Basic Troubleshooting & Banana Skins
How do I submit a script to IS using DevKing?
I'm in DevKing trying to upload a new script, but keep getting an error message, what gives?
I booked a report with you, uploaded my script in DevKing, then realised I’d uploaded the wrong version – can I re-submit the correct script?
I want to leave a RS (Reader Score) for a recent service I received, how do I do this?
View all 17
Script Doctoring FAQs
6
What is a Script Doctor? How does a script doctor differ from a script reader or script consultant?
How much does script doctoring cost?
How does the Industrial Scripts script doctoring system work?
What happens regarding credit? Will your script doctor want a credit on the finished film?
Why not go to a literary agency?
View all 6
Script Editing FAQs
4
I purchased an SE Day (script editing day)...how do I set this up?
Can I schedule a script editing day on a Saturday or Sunday?
I'm in a time zone that's not very compatible with GMT/UK time..can I still book a script editing session?
How should I best prepare for my script editing day?
Screenwriting Services FAQs
1
I want to hire a screenwriter, can I do that through Industrial Scripts?
Talent Connector FAQs
33
What do “Pass” | “Low Consider” | “Consider” | “Recommend” mean?
How much clout does Industrial Scripts’ recommendation carry? Aren’t I better off submitting the script myself?
My project qualified for Talent Connector, do I need to send you anything…any supporting materials? An updated script?
I qualified for TC, and was informed there'd be a standard delay in my project being marketed. In that window I then submitted a revised version of my script and qualified again. Do I keep my original place in the queue in this instance?
I qualified for Talent Connector, then re-submitted the same script for further coverage, having implemented changes. My script then received a different grading – which grading will my project be released under, the former or the latter?
View all 33
Online Courses
Online Courses FAQs
33
**READ THIS FIRST**
I forgot my username and password for your online courses site, what should I do?
Access Your Course at the new IS Online Courses Hub
How do I log in - or log back in after a long time - to my online course?
I can't reset my password and log in, what should I do?
View all 33
Live Events & Offline Courses
Live Events & Offline Courses FAQ
35
**READ THIS FIRST**
Where do The Insider Interviews Events take place?
What training courses do you run?
How many places are there on your training courses?
I purchased a training course and I haven’t been sent my pre-course materials. What should I do?
View all 35
OVERDRIVE FAQs
OVERDRIVE FAQs
14
How much does OVERDRIVE cost in total? Can I earn my membership fee back?
Can I join and then cancel in less than 12 months?
How do I renew my membership? Does it auto-renew?
How do I catch up or cancel my OVERDRIVE membership?
How do I change my credit card details?
View all 14
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