Industrial Scripts - FAQs & Knowledge Base
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
General & Current Site Status
What is the current technical status of the IS site(s)?
I forgot my username and password for your site, what should I do?
I tried to reset my password, but nothing happened, what should I do?
I have a corporate, advertising, or partnership enquiry, how should I get in touch?
I’m having trouble making a purchase/checking out, what should I do?
See all 16 articles
Script Development Services | DevKing | Talent Connector
General Script Development FAQs
How can I submit my script for analysis?
Which feedback service should I choose?
I purchased a script report but haven't received it yet, what should I do?
Do you keep data on the gradings of scripts (ie. Pass, Low Consider, Consider, Recommend) across the board? I am keen to know where I stand compared to the competition...
Can I request a specific consultant? / Do your consultants specialise in particular genres? / I want a consultant who is really going to “get” my particular vision, can you provide that?
See all 24 articles
DevKing & Submitting Scripts FAQs
I'm trying to access DevKing for the first time, but can't get passed the site password page. What is the password?
I'm in DevKing trying to upload a new script, but keep getting an error message, what gives?
I booked a report with you, uploaded my script in DevKing, then realised I’d uploaded the wrong version – can I re-submit the correct script?
I mistakenly submitted my project twice within DevKing, argh! How do I delete the duplicate?
I booked more than one report on the same script, how should I log this in DevKing?
See all 7 articles
Talent Connector FAQs
What is Talent Connector?
How does it work?
What do “Pass” | “Honourable Mention” | “Consider” | “Recommend” mean?
How much clout does Industrial Scripts’ recommendation carry? Aren’t I better off submitting the script myself?
Can you absolutely, 100% guarantee that my script will sell, or be optioned, or persuade an agent to sign me if I book one of your services and participate in the Talent Connector programme?
See all 28 articles
Script Doctoring FAQs
What is a Script Doctor? How does a script doctor differ from a script reader or script consultant?
How does the Industrial Scripts script doctoring system work?
How much does it cost?
What happens regarding credit? Will your script doctor want a credit on the finished film?
Why not go to a literary agency?
Script Editing FAQs
I purchased an SE Day (script editing day)...how do I set this up?
Can I schedule a script editing day on a Saturday or Sunday?
I'm in a time zone that's not very compatible with GMT/UK time..can I still book a script editing session?
How should I best prepare for my script editing day?
Online Courses FAQs
PLEASE NOTE: from 20 November 2018 our online courses have moved...read on...
I can't reset my password and log in, what should I do?
How long do I have to complete the course?
My coupon code doesn't work at checkout, what shall I do?!
Will I be able to complete my course on a tablet, phone or iPad?
See all 27 articles
Live Events & Offline Courses
Live Events & Offline Courses FAQ
Where do The Insider Interviews Events take place?
What training courses do you run?
How many places are there on your training courses?
I purchased a training course and I haven’t been sent my pre-course materials. What should I do?
Do I have to prepare or do any work after the course?
See all 33 articles
How much does OVERDRIVE cost in total? Can I earn my membership fee back?
I'm not sure if OVERDRIVE is for me or not, can I talk to someone?
Can I join and then cancel in less than 12 months?
Who can apply to OVERDRIVE?
How do I change my credit card details?
See all 14 articles
Help Desk Software