General FAQ

**READ THIS FIRST**
Did you know that statistically speaking, over 75% of the tickets raised through this portal relate to supposedly undelivered emails, script reports, course...
Tue, 30 Jul, 2019 at 6:09 AM
I can't even log in to this Freshdesk portal to raise a support ticket!
Working with an email address that's bespoke? ie. NOT Gmail, Outlook or one of the other big email providers? Instead working with an email lik...
Sat, 29 Feb, 2020 at 6:47 AM
What is the current technical status of the IS site(s)?
At Industrial Scripts, we have 3 core websites: the main Industrial Scripts site our script management portal, DevKing our e-learning portal for onli...
Fri, 17 May, 2019 at 3:35 AM
I have a corporate, advertising, speaking or partnership enquiry, how should I get in touch?
If you'd like to: advertise to our 50,000+ mailing list partner up with us on an initiative book our Owner to appear at your festival or event ...
Thu, 18 Jul, 2019 at 11:03 AM
I forgot my username and password for your site, what should I do?
If you've forgotten your username and/or password you can reset it at the link below. To register as a User of the site: https://industrialscrip...
Tue, 15 Jan, 2019 at 4:10 PM
I tried to reset my password, but nothing happened, what should I do?
If you've attempted to reset your password and nothing's happened, please attempt these troubleshooting steps: Firstly, please try sever...
Wed, 30 Aug, 2017 at 4:13 AM
I’m having trouble making a purchase/checking out, what should I do?
Our online payment system is very reliable, so we would urge you to try and checkout again in the first instance.  For clarity, if you do not receive a ...
Wed, 23 Aug, 2017 at 12:19 PM
I’d like to become one of your script consultants. How do I apply?
As one of the market leaders in screenplay feedback, it’s unusual for us to hire people who haven’t made a significant dent already in the industry. However...
Wed, 20 Jun, 2018 at 6:38 AM
Do you offer volunteering opportunities at Industrial Scripts?
We do, and particularly welcome applications from students or individuals with demonstrable IT skills, and a strong interest in screenwriting and film.  Pl...
Wed, 23 Aug, 2017 at 12:08 PM
What are the Insider Interviews?
The Insider Interviews are an exclusive series of interviews conducted with leading film professionals which give great insight into the inner-workings of t...
Wed, 23 Aug, 2017 at 5:16 AM