Industrial Scripts offers a "pre coverage reader query" option whereby, at the time of script upload, you can ask your reader pre-emptive questions or ask them to tailor their notes to certain queries or concerns you have.
The reader will then be able to see these questions when downloading your script, and have them in mind while reading the script.
These issues will then be specifically addressed in the coverage you receive.
Due to the intensity of our schedule and constantly shifting reader workloads we are not able to offer a post-coverage follow-up option, either by email or by phone.
That being said, many of our clients work with us draft-to-draft, which enables them to request the same reader and ask questions at different points in the process.