Online Courses FAQs

I have completed the course but the progress bar still doesn’t show 100% complete – what is that about?!
The software includes the “Welcome and Instructions,” the glossary etc. at the beginning of the online courses as Lessons, since they are webpages built int...
Wed, 23 Aug, 2017 at 10:30 AM
I have finished the course! When will I receive my certificate?
You will not be sent the certificate via email – you need to download the certificate yourself. There is a link to it on the final lesson of the course, an...
Wed, 23 Aug, 2017 at 10:30 AM
How do I change the email address associated with my account on your online courses site?
To change the email address associated with your account on our online courses site simply follow these easy steps: Log in (or if you can't log in,...
Thu, 25 Nov, 2021 at 12:02 PM
I purchased an online course, where can I access the bonus or supporting materials?
To access your bonus or supporting learning materials that accompany your online course purchase, you would simply log in to your course and navigate to the...
Thu, 22 Sep, 2022 at 3:50 PM