Live Events & Offline Courses FAQ
I haven’t managed to book on the course date I wanted to, which I’m annoyed about. What can be done?
We have a certain number of discounted places on each course and once these have sold out, they’re sold out. Fortunately for all concerned, we run our cours...
Wed, 23 Aug, 2017 at 10:00 AM
On every course date we have a set number of discounted seats available, and a set number of full price (£150) seats available. So if you visit our site, an...
Wed, 23 Aug, 2017 at 10:04 AM
We don’t unfortunately, people drop out very rarely and we’re required to leave a handful of places available each month for full price attendees (£150).
Wed, 23 Aug, 2017 at 10:04 AM
Under 16s must be accompanied by a paying adult.
Wed, 23 Aug, 2017 at 10:05 AM
Please check your email 5-7 days before the course date for the precise course location. Use the postcode of the course location to work out the nearest tra...
Wed, 23 Aug, 2017 at 10:05 AM
You can bring water and drinks. You can’t bring food. You must bring a pad and paper – or an iPad or other tablet – to take notes, and we recommend bringing...
Wed, 23 Aug, 2017 at 10:06 AM
As above, you are permitted to alter your registration by changing it to another name. You cannot change the date you wish to attend on – once this has been...
Wed, 23 Aug, 2017 at 10:06 AM
Yes, you must bring your discount website voucher with you when you come to gain access to the event.
Wed, 23 Aug, 2017 at 10:07 AM
Please check the terms and conditions of the discount voucher website you purchased from. Refund policies can be different for separate bookings sites and y...
Wed, 23 Aug, 2017 at 10:07 AM
Yes provided you have logged the correct information in our voucher booking system. The correct attendee name must be logged in our system before the course...
Wed, 23 Aug, 2017 at 10:08 AM