The most likely scenario in this case is that a technical issue at your end (broadband failure, browser issues, human error etc etc) caused a problem and prevented your project from being uploaded to our script handling site.


In this case, please read this knowledge base article > https://industrialscripts.freshdesk.com/support/solutions/articles/33000259072-i-made-a-basic-mistake-at-checkout-or-during-the-script-upload-how-can-i-correct-this-


....and follow the instructions contained within it, before raising a support ticket with us.


Alternatively, you might have uploaded a PDF with irregular (+ ! / % *) characters in it.


So you might have named your PDF something like this: JAWS_5thdraft%%+prequelpitch


Unfortunately DevKing, our script management software, can only accept PDFs that don't contain irregular characters in them.


So, JAWS_5thdraft%%+prequelpitch would need to look like this: JAWS5thdraftsequelpitch


Please raise a support ticket if you think you uploaded an irregular PDF.