Industrial Scripts - FAQs & Knowledge Base
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Knowledge base
Welcome to our Self-Service Helpdesk
General FAQ
22
**SELF-SERVICE / SEARCH THE KNOWLEDGE BASE**
How do I get help?
Have you checked your junk mail?
What is the Industrial Scripts refund policy?
What is the current technical status of the IS site(s)?
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Getting Started
0
Contests
Contests FAQs
67
What makes The TITAN Awards different?
What types of material can I submit, and what are the genre categories?
How do I contact Coverfly?
I want to submit in the TV Pilot + Series Bible category, should I combine these in to one PDF?
If I accidentally included my contact details on my script, will that disqualify my entry?
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Script Coverage Services | Submitting Scripts | DevKing
General Script Development FAQs
45
**READ THIS FIRST**
I made a basic mistake at checkout or during the script upload, how can I correct this?
Can I submit a script which doesn't neatly slot into IS' service options?
Check IS' current coverage turnaround status...
My script is longer than industry standard, what should I do?
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DevKing & Submitting Scripts FAQs
18
Check These First! - DevKing Basic Troubleshooting & Banana Skins
How do I submit a script to IS using DevKing?
I'm in DevKing trying to upload a new script, but keep getting an error message, what gives?
I booked a report with you, uploaded my script in DevKing, then realised I’d uploaded the wrong version – can I re-submit the correct script?
I want to leave a RS (Reader Score) for a recent service I received, how do I do this?
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Script Doctoring FAQs
11
What is a Script Doctor? How does a script doctor differ from a script reader or script consultant?
How much does script doctoring cost?
How does the Industrial Scripts script doctoring system work?
What happens regarding credit? Will your script doctor want a credit on the finished film?
Why not go to a literary agency?
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Script Editing FAQs
4
I purchased an SE Day (script editing day)...how do I set this up?
Can I schedule a script editing day on a Saturday or Sunday?
I'm in a time zone that's not very compatible with GMT/UK time..can I still book a script editing session?
How should I best prepare for my script editing day?
Screenwriting Services FAQs
1
I want to hire a screenwriter, can I do that through Industrial Scripts?
Talent Connector (DISCONTINUED)
33
What do “Pass” | “Low Consider” | “Consider” | “Recommend” mean?
How much clout does Industrial Scripts’ recommendation carry? Aren’t I better off submitting the script myself?
My project qualified for Talent Connector, do I need to send you anything…any supporting materials? An updated script?
I qualified for TC, and was informed there'd be a standard delay in my project being marketed. In that window I then submitted a revised version of my script and qualified again. Do I keep my original place in the queue in this instance?
I qualified for Talent Connector, then re-submitted the same script for further coverage, having implemented changes. My script then received a different grading – which grading will my project be released under, the former or the latter?
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Online Courses
Online Courses FAQs
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**READ THIS FIRST**
I forgot my username and password for your online courses site, what should I do?
Access Your Course at the new IS Online Courses Hub
How do I log in - or log back in after a long time - to my online course?
I can't reset my password and log in, what should I do?
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Live Events & Offline Courses
Live Events & Offline Courses FAQ
35
**READ THIS FIRST**
Where do The Insider Interviews Events take place?
What training courses do you run?
How many places are there on your training courses?
I purchased a training course and I haven’t been sent my pre-course materials. What should I do?
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OVERDRIVE FAQs
OVERDRIVE FAQs
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How much does OVERDRIVE cost in total? Can I earn my membership fee back?
Can I join and then cancel in less than 12 months?
How do I renew my membership? Does it auto-renew?
How do I catch up or cancel my OVERDRIVE membership?
How do I change my credit card details?
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